Simplifying the
Future of Logistics
One company. Total services and solutions.
Established 1986 · Hong Kong · 50 countries · 500 destinations
With global expertise and local know-how, innovative services and strategic acquisitions, we continuously expand our Asia presence as a leading service provider in logistics.
Kelvin Lee
Managing Director, The Ensign Group
Ensign Story
Four Decades of Growth
A single Hong Kong office in 1986, now 20 offices across 7 countries. Click any year to expand.
- Ensign founded in Hong Kong
- First China office: Guangzhou
- Member of FIATA
- Member of HAFFA
- Member of IATA
- Singapore office opened
- ISO 9001:2008 certification HK
- NVOCC license qualified
- Class A freight forwarder license – Greater China
- Caring Company award
- Class of Excellence Waste Label
- Acquired Copper 1989 license
- Indonesia offices opened (Jakarta, Semarang, Surabaya)
- Most Reliable Freight Forwarder award
- ISO 9001:2015 recertification HK
- Vietnam office opened
- 18 total branches across Asia
- Netherlands office opened
- Alltrans joins Ensign Group
- BookNStore launched
- iHYGGE B2C wellness e-shop launched
- New HK logistics warehouse – 20,000 sq ft
- New Netherlands logistics warehouse opened
- Malaysia office opens – 20 total branches reached
Certificates
- FIATA certificate
- IATA certificate
- Air transport sales agent
- ISO 9001:2015
- NVOCC
- China class A forwarder license
Memberships
- HAFFA
- HKGCC
- HKLA
Awards and CSR
- Hong Kong Green Organisation 2021-2022
- Caring Company 2016-2020
- Class of Excellence Wastewise Label 2010-2022
- Good MPF Employer 2016-2021
- Most Reliable Freight Forwarder 2015
- HK Awards for Environmental Excellence 2017-2019
- ERB Manpower Developer Award 2018-2022
Freight Services
End-to-End Logistics Solutions
Six integrated service lines — air, sea, road, rail, project cargo and customs — operated as one delivery engine.
Speed without compromise.
Ensign's air freight operation, running under the Alltrans International Forwarding banner, delivers guaranteed space allotments, daily flight flexibility, and competitive pricing across a global carrier network. From next-day flight-outs to project-size cargo, every shipment is managed with centralized visibility from booking to delivery.
What's included
Carrier partners
Supply Chain Integration
One Point of Control
Monitor and manage the full journey — from purchase order to end consumer delivery.
Supplier
PO raised
Operations Control Tower
Speed · Reliability · Flexibility
Strategic
- Logistics strategy development
- Transport optimization and engineering analysis
Tactical
- Subcontractor management
- Reporting and BI analytics
- Root-cause intelligence and rapid response
Operational
- Early indicators and alerts
- Daily transport management and forwarding
Hybrid Commerce Model
UNIFY — One inventory pool, any channel
D2C, B2C, B2B2C and B2B fulfillment from a single centralized inventory, eliminating duplication and reducing working capital requirements.
D2C
Direct to Consumer
B2C
Business to Consumer
B2B2C
Via Distributor
B2B
Business to Business
Regional Fulfillment
Regional Fulfillment Service
Local expertise with regional reach to power seamless fulfillment, inventory visibility, and consistent last-mile delivery.
Strategic Warehousing
Real-Time Visibility
Fast and Reliable Delivery
Dedicated Support
Digital eCommerce Solutions
Sell Everywhere. Fulfill from One Network.
BookNStore · Ensign Omni · WeChat Shop · iHYGGE
Ensign Omni Solution
Unified omnichannel platform that draws from a single inventory pool across overseas eFulfillment centers and retail stores — every channel sells from the same source of truth.
- O2O retail: buy in store, deliver to door
- B2C dispatch from local locations
- B2B dispatch from local locations
- Unified online and retail inventory
Fulfillment locations
Integrated sales channels
Global Reach
Worldwide Agent Network
500 destinations · 50 countries · 6 global regions
Asia and Subcontinent
Ensign own offices
Hong Kong SAR
Est. 1986
Head Office
China
Est. 1989
13 cities
Singapore
Est. 1998
221 Henderson Rd
Indonesia
Est. 2014
Jakarta · Semarang · Surabaya
Vietnam
Est. 2018
Ho Chi Minh City
Netherlands
Est. 2019
Europe hub
Malaysia
Est. 2025
Port Klang
Living ESG
Sustainability is integral to our success
Measure → Avoid → Reduce: supporting customers and suppliers with the right logistics choices is key to decarbonization.
ESG · Caring Initiative
Caring Makes a Difference
We care for our people, every shipment, our partners and the communities we serve, while building a more responsible logistics future.
Care For Our People
Care For Every Shipment
Care For Our Partners
Care For A Better Future
Let's Talk and Explore
Connect with Ensign
Ready to simplify your logistics? Reach out to your nearest Ensign office.
www.ensignfreight.com →Hong Kong (Head Office)
Units 01-09, 21/F, Tower 1, Ever Gain Plaza, 88 Container Port Road, Kwai Chung
(852) 3762 6699Vietnam – Ho Chi Minh City
3rd Floor, Harmony Tower, 47-49-51 Phung Khac Khoan Street, District 1
(84) 28 3823 8165Malaysia – Port Klang
No. 27, Jalan Melaka Off Persiaran Raja, Muda Musa, 42000 Port Klang
(60) 33 1621 121China — 13 Cities
China class A forwarder license
ENSIGN®—one company, total services and solutions